Review

Staff are very friendly, the GM comes out and greets you and make sure your taken care of, service advisors explain everything with no pressure tactics, you are greet from the first step in the door and taken care of even after leaving. … More
What an Amazing business to have work done on your vehicle or to purchase one.
Highly recommend to all

I highly recommend Stauffer Motors! Shayne and Jill were an absolute pleasure to work with - super informative, helpful, easy to deal with and genuine! I originally test drove a used Escape which I decided to pass on, but asked Shayne to … More contact me if anything similar came accosts the lot. Lo and behold Shayne contacted me just two days later with the perfect vehicle and I'm now driving my amazing 2022 Escape! Jill also made the paperwork process smooth and super easy!

Virginia was great from the beginning, always making us feel comfortable and move at our own pace. The entire process from start to finish was enjoyable and we left happy with our new truck. I recommend this dealership and will be back … More when it's time for our next purchase, thank you again!

Such a great experience, from the moment I got out of the car. Greeted with a friendly hello, and spoken to each step of the way. The repair was quick- less then an hour so I stayed in the lounge area- the receptionist checked in a minimum … More of 5 times, was everyone doing ok, water? Coffee? Etc.
The staff was super friendly, and the work was done quickly and correctly.

I had a very good experienced at Stauffer Motor ,My 2014 F150 lost all power on the 401 three times,They told me they were booked up for two weeks,I explained my situation they told me to come in And they would look at it,They quickly … More found the problem they had a part in stock and replaced it ,I was on my way it took less than one hour very good service.

Purchase experience of our new vehicle went very well. Great attention to detail from the sales team. Really enjoyed the personal touch from Aaron, Shayne, Kelly and Steffanie. We highly recommend Stauffer Motors for your next vehicle … More purchase.

Thank you to all the staff at Stauffer Ford. they are very professional and friendly. My wife and I have purchased several vehicles and each time it has been a great experience. They have always gone the extra mile to please us! thank you … More to our sales Rep Shayne Dempsey and Jillian Head in financing! both were great!! Thanks again!

our experience was excellent we bought are sporstrac used from stauffers order are lariat f150 2011 pickup and now our explorer we have dealt with charlie agro for both new vehicles and very satisfied very … More much . he is knowledgeableand very pleasant to visit with and great friend we would recommend him for a purchase to any onethe people there are all great to greet youwe are very satisfied with charlie and stauffers thank you Donna & keith Hayes

I arranged to bring my vehicle in for a recall and they ordered the parts and THEN called me to schedule the appointment. No issues as I knew they had the part. This was not the case at the dealer where I bought the vehicle.
Upon arrival, … More the checkin was very quick and I was show to the waiting area, which was clean and well appointed with coffee etc.
Without exception, every member of staff that walked by me during my time there, smiled and said hello.
The job was done quickly and I would highly recommend them

Excellent service from Virginia in sales and the whole team made our purchase a simple and fun experience! They were open and honest during the entire process of ordering our 20220 Ford Maverick and kept us in the loop throughout the entire … More build process. Definitely recommend buying from Stauffer motors!

This was our first Ford bought through Stauffer Motors, and the experience was 5-stars from start to finish!
Virginia was an amazing sales rep throughout the process - answering literally dozens of emails from us with questions on the … More vehicle, incentives, Federal rebates, and everything in between. Excellent customer service!
As for the vehicle itself - what a ride (2022 Escape Titanium Plug-in Hybrid)! In the 10 days we've had it, we have notched 1500km already, with exactly half on electric only! AVG fuel economy is 3.8L/100KM at the time of this review. That is some great fuel-efficiency.
I am looking forward to our next Ford from Stauffer! Thanks!

I have a 2005 Ford Freestar and have only had any service done at Stauffer Motors for the past 3 years. Chris attended to me at the last visit and I am extremely pleased with the service I received. Chris went the extra mile and was very … More courteous and patient with answering my questions and giving me pointers and suggestions as to how I can prolong the life of my vehicle.

I had a great experience purchasing my truck at Stauffer Motors! Virginia and the rest of the staff were super friendly and helpful through the entire process! Even after I picked up the vehicle Virginia has kept in touch to make sure everything … More has been going well with the truck! It's been great and very appreciated! Purchasing a vehicle at Stauffer Motors was easy, and I'm really happy with the vehicle I purchased! Thank you for everything!

From start to finish Virginia and the rest of her coworkers at Stauffer’s were fabulous. They took the time to discuss options to assist us in making decisions. They were all very friendly and helpful.
Thank you all.

We bought our last F150 through Stauffer Motors about 4 years ago and were continually pleased with the attention to detail and level of service, we have just purchased our second F150 and are thrilled with our new truck. We approached … More them a couple months ago to let them know we were thinking about trading in an up on a newer vehicle and were very impressed with how they listened and paid attention to what we were looking for. Our sales Rep Shayne Dempsey was very knowledgeable and worked with us to find exactly what we were looking for even with the current shortage of available vehicles. Would recommend Shayne and Stauffer to anyone.

My car broke down late one night and I had it towed to Stauffer Motors. When they realized that the value of the car was less than the cost it would be to repair it, they set to work to find me a great replacement. The vehicle they paired … More me with is fantastic, and they even got me financing with a less than stellar credit rating. Through the whole process they have been friendly and accommodating. They have gone above and beyond expectations. I am thoroughly impressed and highly recommend Stauffer Motors!UPDATE: When my vehicle unexpectedly broke down, Stauffer Motors went above and beyond to service my car and get it back to me in the best condition possible. I can't express enough how impressed I am with their superb customer service!

I purchased a used Ford Escape a number of years ago from Stauffer and Charlie Argo. It was the best purchase and vehicle I have ever had. Six years later I totalled it 😪 I loved that SUV. I moved to London so I dealt with Oxford Ford … More and they had exactly what I needed. Thank you Norman James! AND a huge THANK YOU to the staff at StaufferMotors.You are totallyAwesomeall of you💕

Shayne Dempsey was our sales person and he did a great job!!. He was very knowledgeable and very helpful... especially setting up the electronic part of the vehicle. I would highly recommend Shayne to my family and friends!!

Very friendly and helpful people. Very please with the work on my vehicle, looks like new. They when over & above and even adjusted one of the sliding doors on my van that wasn`t closing properly as well as other things. My van returned … More cleaned & detailed.Thanks,Ray

The staff were very thorough in all the details of my purchase from start to finish. They were all very friendly from my sales associate, financial manager to the owner who come over to introduce herself. Very professional and friendly … More experience.⭐⭐⭐⭐⭐

Many thanks to Mike and all the staff at Stauffer Motors!!Mike Alguire and the staff at Stauffer Motors are a true pleasure to deal with and provided excellent service before, during and after receiving my new F150 pick - up truck. I have … More dealt with Mike for over 20 years with purchasing and leasing various Ford vehicles over the years and he has provided nothing short of excellent service but most important is the personal touch and care that he constantly provided that is so often lost in todays fast paced world. Again thank you Mike, Jillian and all the staff for making my new vehicle transition a true pleasure to receive and enjoy. Many thanks to all and stay safe thru these trying times.Richard CrawfordCrawford Air Ltd.

Our experience at Stauffer Motors was simply top notch. Their staff were friendly and personable. Everyone we delt with was thorough and dedicated to making our vehicle purchase a smooth and enjoyable one.Charlie and Jill in particular … More stood out as examples of phenomenal customer service.

I am so far very happy with my purchase, and the staff all treated me like I was someone special. This was not my first time dealing with Stauffers and probably won't be my last. "I'LL BE BACK"I am still quite happy … More with my purchase of a 14 Explorer I still find the staff to be quite friendly and very helpful. As I said previously"I'LL BE BACK "I recently went to Stauffers for a warranty recall and once again all of the staff treated like I was family if you ask me where to go to purchase a vehicle or get repairs done I am going to say STAUFFERS.I recently went to have some service work done and once again I was happy with the complete job and the staff I still highly recommend them.

Our family bought a F250 Super Duty diesel from Stauffer Motors. The experience was amazing! Everyone from the sales, to the financing, to the shop, makes every effort to give you a positive, informed, and fantastic experience when making … More such a purchase.
February 2022 - I just want to express my families continued support for the vest Ford dealership period. They have the best staff top to bottom and their work 👏 is bar none.
Thanks again Stauffer Motors!!

Couldn't ask for any better service. Starting from ordering my truck receiving non pressuring advice on options. All the way up until my truck came in which was exactly on time from what they projected. On top of it the truck has some … More features that were even more impressive in person like the viewing screen. Couldn't be happier had to wash it in the cold weather outside our new Timber King Pioneer Log home

New Vehicle, Parts and Service are outstanding and extremely helpful. We had an amazing experience with every detail looked after and right on the set time lines. Thank you to Mike, Chris, Jen, Ross and Jamie, awesome team effort and checked … More all our boxes. 👍🏽🤘🏽

I have always encountered friendly and helpful customer service at Stauffer Motors. I have never had to wait very long to book an appointment for service and the work is generally done quicker than anticipated and at a very reasonable price. … More

Purchased a certified preowned f150 for the purpose of moving. Truck works well apart from the starter motor needing to be replaced. That process could have gone smoother. Took technician's several visits to find the issue. I found … More the solution online as it was a common problem. After relaying what I had found to the service department, they agreed to replace it.Sales was awesome start to finish. Service department could be better. Reduced wait times for service appointment in particular could be better. After complaining about my 2 week wait for a starter install, they bumped it up to a couple days later.

I had a great experience with Kelly at Stauffer. I also enjoyed speaking with Jillian about her experience with her Ford Broco. This conversation helped me greatly to decide. Kelly is a fantastic person and easy to talk to. Her approach … More to selling is a comfort and I highly recommend Kelly and her team at Stauffer. #supportlocal

Excellent experience all the way from ordering to taking delivery of my new F-150. Everyone here from sales to service is extremely friendly and welcoming. I absolutely recommend Stauffer motors to anyone looking to purchase a vehicle, … More or have service work done. A special thanks to Aaron Evans for helping me through the process and answering the many, many questions I had!

Great Dealership bought my first brand new car here and they were very helpful! The Finance Manger Jamie was amazing and explained everything in detail!*UPDATE*Still love this dealership they have been nothing but helpful and the mechanic … More Ken is amazing. I usually deal with Chris from Service and I cant say enough about the wonderful experiences here!

Great experience Daniel, amazing service and care in regards to choosing a vehicle and any background questions we had were answered right away. Couldn’t ask for anything better we felt very comfortable with our choice. Thank you for everything … More Daniel.

I would just like to thank the staff at Stauffer Motors for helping us find the perfect vehicle. Virginia was the most helpful, friendly and informative Sales person we have ever dealt with. She made this a very enjoyable experience and … More I would highly recommend her and this dealership!

We had a great experience purchasing our new vehicle from Sales Rep Virginia as well as working with Sales Manager Aaron. They were both knowledgeable about the vehicles they sold and the market. Our intention is to return to this dealership … More for our next purchase and highly recommend Virginia specifically anyone in the market for a new vehicle. She genuinely seem to care that we were happy with our new vehicle purchase.

From start to finish my fiancé and I have nothing but great things to say about the staff at Stauffer Motors. Everyone was very kind and friendly especially Shayne who made purchasing a new vehicle stress free and ensured we were well informed … More on all aspects of the vehicle including financing, extra warranty and rust protection. He went above and beyond to make sure this vehicle had everything we needed making safety a number 1 feature. We can’t thank you enough as well as the rest of the staff at Stauffer Motors. 10/10 service.

Just picked up our new truck today and we are IN LOVE. The team at this dealership is amazing! Big shout out to Virginia and Jillian for making this the most incredible experience we’ve had with buying a truck! If it was possible to give … More more than 5 stars, I would! WILL RETURN, thanks again!

Purchasing a used truck was a breeze! Charlie & Jill were great to work with and happy to accommodate all our questions. There were some minor cosmetic issues on the truck that Stauffer was happy to clean up before releasing it to us. … More A++ would buy again

I just received my 2021 ford edge titanium, last Thursday from Stauffers. Couldn't of done it without Virginia. She was by far AMAZING! So professional, informative, passionate, and really ALL the above. Honestly what a great experience. … More Couldn't of asked for a better transition to a new vehicle, so smooth and fast! I will never forget the great service and will definitely be back, always. If your looking, definitely with your time. Also Jillian the financial manager, was SO great too! You girls rock! Really all the staff, but these two rocked! Thanks again :)

I bought a Mustang GT from Charlie at Stauffer Motors. The whole experience from test drive to purchase was quick and easy. The staff was friendly and knowledgeable. And the car is awesome!!! Thanks to everyone at Stauffers!

All staff are professional, knowledgeable, and courteous and make the buying experience pleasant.I have since referred a friend who just purchased a brand new F150 and their buying experience was also smooth and pleasant.I will continue … More to refer others to Stauffer Motors - for sure one of the best Ford dealers in Ontario.

I dealt with Virginia at stauffer ford. She was absolutely amazing, she pushed for me to get the best possible deal and went over and beyond for me! More than recommend her for any future interest you might have at stauffers!!

I had an amazing experience at Stauffer Motors! My salesperson, Virginia, was amazing and so helpful during the whole process! She explained everything so well! I totally recommend you go see Virginia at stauffers if you are looking for … More a new car! Everyone at stauffers is so upbeat and friendly, which made the experience of buying my first new car better!! Thankful to have such a helpful dealership on this new journey with my bronco sport!!

During my recent visit I called first thing in the morning and was able to snag an appt that day which was great as I had noticed the shield underneath my truck had fallen. Once it was inspected it had been ripped so needed to be replaced. … More One was in stock so they replaced it under warranty. Can’t get any better than that. After any service they always wash your vehicle which is a nice added perk! This was all done during my lunch break. Thank you for great customer!

I haven’t purchased a car at this place but I do take my car to get the service done. I have always had very good experiences with the people working there. Very knowledgeable and respectful. They are there for you when your vehicle is … More down and try’s there very best to get you back on the road.

I bought my new Ford Bronco Sport Big Bend from Virginia at Stauffer Motors. She was a pleasure to deal with and made the process fun and easy. I had the opportunity to meet the whole team, and am loving my new vehicle!

I just purchased my first truck from stauffer motors and absolutely love it. Everyone there is outstanding and will go the extra mile to help you out. They made me feel extremely comfortable and never like I was getting pushed. I would … More totally recommend going to stauffer if you are looking at getting a vehicle.

I dealt with Virginia she displays excellent customer services and indepth and a wealth of knowledge regarding cars. I have nothing to say but great things about the experience from Virginia at Stauffer Motors way to go Virginia. I thoroughly … More enjoyed your services and your knowledge. Thanks again.

Just went in to look at a used vehicle and Virginia was the sales person that helped me out. She was super nice and knowledgeable. I actually preferred dealing with her over some of the other sales people that I’ve dealt with at other dealerships. … More Highly recommend going in to see her.

My wife and I purchased our Ford Escape a year and a half ago. Charlie was fantastic and would highly recommend him. The service department has been top notch helping us with everything from oil changes to winter tires. I will definitely … More be returning when we look for our next vehicle.

Bought a Honda CRV from Stauffer Motors, Virginia Hutchinson was perfect to deal with! She made sure we were comfortable before and after the sale, no pressure whatsoever! If you are new to Stauffers ask for Virginia Hutchinson you’ll … More be very pleased with the service!!

I'm very happy with the service Stauffer motors provided. Everyone there isvery friendly and they remember you. You don't feel like just another sale. And my truck is very nice 😊. Best experience I've had buying a new … More vehicle.

ALWAYS a great experience at Stauffer!! Above and beyond with customer service and accommodation. I know my truck is getting the best service and they are always upfront with me. This recent "routine service" before an extensive … More road trip unexpectedly turned into a 2-day emergency brake replacement. They were sure to have it done before I hit the road with my family and provided a loaner in the meantime so I wouldn't be inconvenienced. Take the drive to Tillsonburg, it's SO worth it. Dale, Kris, and the ENTIRE Stauffer team are so amazing!

Always enjoy visiting, buying at Stauffers! Salesperson Chris was a great person to deal with. Very knowledgeable and best of all a down to earth person! Have bought many a vehicle from them, and probably will buy more there.Although … More I live a fair distance away, I always go back to Tillsonburg.Keep up the good work.

Recently I bought a new car from Stauffer's Motors. Virginia was our sales person, she was so very knowledgeable and helpful throughout the whole process. If I had a question about anything she was quick to answer at anytime. I so … More enjoyed meeting and having gone through the process with Virginia she is such a great asset to your business. I love my new car. Thank you Stauffer's.

I had a recent maintenance appointment at Stauffers. I was impressed with the level of service provided. The technicians and staff there fulfilled their requirements for the appointment but went beyond as well. I always get my vehicle serviced … More at a Ford dealer, but at stauffers they went over everything they checked with me. They went beyond, by cleaning my truck, providing guidance on how to remove road paint from the wheel wells, and offered to help if the process resulted in scratches in the clear coat, with no charge. Whenever a member of the team walked past me while I was waiting , asked about my comfort, if I would like a coffee or other beverage or if they could do something for me.Finally, I am self employed, and my time is my most valuable asset. As soon as I arrived, as my appointment was scheduled, the technician began work on my vehicle. It was the quickest turn around I have ever experienced. This has definitely not been the case at other dealerships.Thank you Stauffer’s teamMatthew

Just a quick note to say what a fantastic experience I had with Stauffer Motors. The entire team there (Sales, Service and Business Mgmt) was attentive and thoughtful. The environment is one of helping customers, not pushing vehicles … More or upselling service. This is refreshing to experience. They are worth the visit to Tillsonburg.

This is my second purchase at Stauffer Motors. I recently traded my old F-150 this past March for the new 2021 F-150 and I couldn’t be happier with the truck and service. Mike Alguire was exceptional throughout the whole process as he was … More with my first purchase. He made sure that the modifications I asked for were done and it came out amazing and always keeping me up to date on the status of my truck. Thank you so much Mike for the pleasant and great service you and your staff provide at Stauffer Motors. Till the next time!