Review

I recently had service done at Stauffer Motors. the Ford dealership in Tillsonburg Ontario, on my 2022 Ford Bronco. Every employee I met was welcoming and friendly. They all treated me like a valued customer and made sure I was comfortable … More while waiting for me truck. I also received a break on the labour cost which was greatly appreciated! Thank you so much to everyone and I will see you again!Respectfully,Philip McCulla

Had an amazing experience with Stauffer Motors of Tillsonburg with the purchase of our 2022 Ford Maverick. The whole process of receiving a vehicle in high demand was a first for us. Unable to even see/ test drive the Maverick until it … More arrived on the lot last week! Virginia and Kelly were simply amazing to deal with. The professional and friendly customer care was spot on. The entire staff of this dealership were super friendly and attentive. Thank-you

after buying a truck and being absolutly screwed around and fighting with oakridge ford for 6 months and getting absolutly no where i decided to switch stauffer motorsthey got me an apointment and i dropped my truck off and had it back … More within 48 hours with no hassel they washed it witch was a nice suprise and were 10times more professenial. will definatly be sticking to this dealer for now on

Tilsonburg ford goes above and beyond. They are great to deal with. The service department has helped me solve so many issues that I've had with my car when I've had trouble with other dealerships. They are patient and willing … More to listen to your concerns and get the job done within a reasonable time frame.

The staff at Stauffers Ford are AMAZING!!!! The girls at the service desk are always helpful and friendly. When I take my Explorer in, the gentlemen in service are always respectful and explain exactly what is wrong, and show me (if able) … More so I can better understand. I have had emergencies where they have fit me in quickly and come to my aid to pick me up and drop me off. I have Never seen better service given than at Stauffers. When I was looking for a second car they introduced me to a new salesman Who showed me exactly what I was looking for and found out approximate monthly payments for me without any commitment. Just extra work for him. Thank you Dale and Stephanie for all of your help. Your staff is wonderful 🙂

Friendly staff, waiting area clean with free coffee. Service was done promptly and efficiently.Great service representatives walked me through repair, made good on the estimate for the repair and followed up on a further issue. Appreciate … More everyone’s good work, job well done. ThanksDuring purchase of 2022 Escape all of the sales staff were working at their best under trying conditions not of their making, production issues, some miscommunication issues and generally long wait times. Thanks Shayne for nagivating the process from beginning to end for us the conclusion was worth the wait the new Escape is great.

I have been very impressed with Stauffers Motors for customer service as well as the service on my vehicle. My car is getting a bit older and it requires a bit more general maintenance and I trust them to complete the task and do a great … More job. Thank you to everyone at Stauffers. All the staff are personable and good to deal with. Thank you.

I just financed a 2022 Escape from Stauffer Motors,and I really enjoy this vehicle.Everyone that I dealt with(Kelly-Adam Viginia and Charlie)were very helpful and pointed me in the right direction..I just want to thank them all very much … More .Great place to work and a great place to get a vehicle.Thanx again!!.

Fantastic customer experience with the service department recently. The entire team was friendly, kind, helpful, and knowledgeable. I felt valued as a customer with the exceptional experience from start to finish. Will definitely be back … More - thank you again!

First time Ford buyer, the whole process was very easy, ordered my truck in June and picked it up in October, the staff at Stauffer Motors are very friendly and easy to work with, very happy with my Tremor purchase from Stauffer Motors. … More

I had the pleasure of purchasing my Ford Explorer from Stauffers two weeks ago.It was a great experience! My parents have used Stauffers for years and always rely on Charlie. He was fantastic to work with! I didn't feel pressured in … More the slightest. It was a wonderful experience and I love my car!

Every time I go to Stauffer for service, they get my vehicle in quickly and have me back on the road in no time. The staff is always friendly and thorough when reviewing the details of the service performed. (Also, they've never … More tried to upsell any products, parts or service.)

My experience at Stauffer Motors has been a wonderful one. The staff are all very helpful and cheerful and generally, very friendly. As well as helpful and cheerful, they are also communicative and know what they are doing. I was kept up … More to date with all things related to my purchase, whether they were changes or keeping me up to date with the progress of my purchase. They are clear and concise in their explanations. Everything was clearly explained, and they made sure I understood what I was purchasing before the purchase was made.

I have been to stauffer moters three times in the past year for service. Theservice was always prompt,I received a written report of what was done and the condition of my car and no upsell ever.I would gladly recomend stauffer to anybody … More looking for a reliable,honest.curtious garage. J. SMITH. NORWICH ON.

Ok so first of I've never really been a "Ford guy". My 2009 Grand Caravan was showing it's age. Bad time to start looking for a new vehicle with pandemic but we had to start. Once we started to talk with Virginia and … More explaining our needs and wants...she GOT IT! Showing us a couple of options on the limited lot and taking the time to explore and truly understand our family and our needs, we decided to test drive. WOW....We really loved it within the first few minutes. Cannot say enough about all the staff that we interacted with their knowledge, professionalism and kindness. Thank you!

Staff are very friendly, the GM comes out and greets you and make sure your taken care of, service advisors explain everything with no pressure tactics, you are greet from the first step in the door and taken care of even after leaving. … More
What an Amazing business to have work done on your vehicle or to purchase one.
Highly recommend to all

I highly recommend Stauffer Motors! Shayne and Jill were an absolute pleasure to work with - super informative, helpful, easy to deal with and genuine! I originally test drove a used Escape which I decided to pass on, but asked Shayne to … More contact me if anything similar came accosts the lot. Lo and behold Shayne contacted me just two days later with the perfect vehicle and I'm now driving my amazing 2022 Escape! Jill also made the paperwork process smooth and super easy!

Virginia was great from the beginning, always making us feel comfortable and move at our own pace. The entire process from start to finish was enjoyable and we left happy with our new truck. I recommend this dealership and will be back … More when it's time for our next purchase, thank you again!

Such a great experience, from the moment I got out of the car. Greeted with a friendly hello, and spoken to each step of the way. The repair was quick- less then an hour so I stayed in the lounge area- the receptionist checked in a minimum … More of 5 times, was everyone doing ok, water? Coffee? Etc.
The staff was super friendly, and the work was done quickly and correctly.

I had a very good experienced at Stauffer Motor ,My 2014 F150 lost all power on the 401 three times,They told me they were booked up for two weeks,I explained my situation they told me to come in And they would look at it,They quickly … More found the problem they had a part in stock and replaced it ,I was on my way it took less than one hour very good service.

Purchase experience of our new vehicle went very well. Great attention to detail from the sales team. Really enjoyed the personal touch from Aaron, Shayne, Kelly and Steffanie. We highly recommend Stauffer Motors for your next vehicle … More purchase.

Thank you to all the staff at Stauffer Ford. they are very professional and friendly. My wife and I have purchased several vehicles and each time it has been a great experience. They have always gone the extra mile to please us! thank you … More to our sales Rep Shayne Dempsey and Jillian Head in financing! both were great!! Thanks again!

our experience was excellent we bought are sporstrac used from stauffers order are lariat f150 2011 pickup and now our explorer we have dealt with charlie agro for both new vehicles and very satisfied very … More much . he is knowledgeableand very pleasant to visit with and great friend we would recommend him for a purchase to any onethe people there are all great to greet youwe are very satisfied with charlie and stauffers thank you Donna & keith Hayes

I arranged to bring my vehicle in for a recall and they ordered the parts and THEN called me to schedule the appointment. No issues as I knew they had the part. This was not the case at the dealer where I bought the vehicle.
Upon arrival, … More the checkin was very quick and I was show to the waiting area, which was clean and well appointed with coffee etc.
Without exception, every member of staff that walked by me during my time there, smiled and said hello.
The job was done quickly and I would highly recommend them

Excellent service from Virginia in sales and the whole team made our purchase a simple and fun experience! They were open and honest during the entire process of ordering our 20220 Ford Maverick and kept us in the loop throughout the entire … More build process. Definitely recommend buying from Stauffer motors!

This was our first Ford bought through Stauffer Motors, and the experience was 5-stars from start to finish!
Virginia was an amazing sales rep throughout the process - answering literally dozens of emails from us with questions on the … More vehicle, incentives, Federal rebates, and everything in between. Excellent customer service!
As for the vehicle itself - what a ride (2022 Escape Titanium Plug-in Hybrid)! In the 10 days we've had it, we have notched 1500km already, with exactly half on electric only! AVG fuel economy is 3.8L/100KM at the time of this review. That is some great fuel-efficiency.
I am looking forward to our next Ford from Stauffer! Thanks!

I had a great experience purchasing my truck at Stauffer Motors! Virginia and the rest of the staff were super friendly and helpful through the entire process! Even after I picked up the vehicle Virginia has kept in touch to make sure everything … More has been going well with the truck! It's been great and very appreciated! Purchasing a vehicle at Stauffer Motors was easy, and I'm really happy with the vehicle I purchased! Thank you for everything!

I have a 2005 Ford Freestar and have only had any service done at Stauffer Motors for the past 3 years. Chris attended to me at the last visit and I am extremely pleased with the service I received. Chris went the extra mile and was very … More courteous and patient with answering my questions and giving me pointers and suggestions as to how I can prolong the life of my vehicle.

From start to finish Virginia and the rest of her coworkers at Stauffer’s were fabulous. They took the time to discuss options to assist us in making decisions. They were all very friendly and helpful.
Thank you all.

We bought our last F150 through Stauffer Motors about 4 years ago and were continually pleased with the attention to detail and level of service, we have just purchased our second F150 and are thrilled with our new truck. We approached … More them a couple months ago to let them know we were thinking about trading in an up on a newer vehicle and were very impressed with how they listened and paid attention to what we were looking for. Our sales Rep Shayne Dempsey was very knowledgeable and worked with us to find exactly what we were looking for even with the current shortage of available vehicles. Would recommend Shayne and Stauffer to anyone.

My car broke down late one night and I had it towed to Stauffer Motors. When they realized that the value of the car was less than the cost it would be to repair it, they set to work to find me a great replacement. The vehicle they paired … More me with is fantastic, and they even got me financing with a less than stellar credit rating. Through the whole process they have been friendly and accommodating. They have gone above and beyond expectations. I am thoroughly impressed and highly recommend Stauffer Motors!UPDATE: When my vehicle unexpectedly broke down, Stauffer Motors went above and beyond to service my car and get it back to me in the best condition possible. I can't express enough how impressed I am with their superb customer service!

I purchased a used Ford Escape a number of years ago from Stauffer and Charlie Argo. It was the best purchase and vehicle I have ever had. Six years later I totalled it 😪 I loved that SUV. I moved to London so I dealt with Oxford Ford … More and they had exactly what I needed. Thank you Norman James! AND a huge THANK YOU to the staff at StaufferMotors.You are totallyAwesomeall of you💕

Shayne Dempsey was our sales person and he did a great job!!. He was very knowledgeable and very helpful... especially setting up the electronic part of the vehicle. I would highly recommend Shayne to my family and friends!!

Many thanks to Mike and all the staff at Stauffer Motors!!Mike Alguire and the staff at Stauffer Motors are a true pleasure to deal with and provided excellent service before, during and after receiving my new F150 pick - up truck. I have … More dealt with Mike for over 20 years with purchasing and leasing various Ford vehicles over the years and he has provided nothing short of excellent service but most important is the personal touch and care that he constantly provided that is so often lost in todays fast paced world. Again thank you Mike, Jillian and all the staff for making my new vehicle transition a true pleasure to receive and enjoy. Many thanks to all and stay safe thru these trying times.Richard CrawfordCrawford Air Ltd.

The staff were very thorough in all the details of my purchase from start to finish. They were all very friendly from my sales associate, financial manager to the owner who come over to introduce herself. Very professional and friendly … More experience.⭐⭐⭐⭐⭐

Very friendly and helpful people. Very please with the work on my vehicle, looks like new. They when over & above and even adjusted one of the sliding doors on my van that wasn`t closing properly as well as other things. My van returned … More cleaned & detailed.Thanks,Ray

I am so far very happy with my purchase, and the staff all treated me like I was someone special. This was not my first time dealing with Stauffers and probably won't be my last. "I'LL BE BACK"I am still quite happy … More with my purchase of a 14 Explorer I still find the staff to be quite friendly and very helpful. As I said previously"I'LL BE BACK "I recently went to Stauffers for a warranty recall and once again all of the staff treated like I was family if you ask me where to go to purchase a vehicle or get repairs done I am going to say STAUFFERS.I recently went to have some service work done and once again I was happy with the complete job and the staff I still highly recommend them.

Our experience at Stauffer Motors was simply top notch. Their staff were friendly and personable. Everyone we delt with was thorough and dedicated to making our vehicle purchase a smooth and enjoyable one.Charlie and Jill in particular … More stood out as examples of phenomenal customer service.

Our family bought a F250 Super Duty diesel from Stauffer Motors. The experience was amazing! Everyone from the sales, to the financing, to the shop, makes every effort to give you a positive, informed, and fantastic experience when making … More such a purchase.
February 2022 - I just want to express my families continued support for the vest Ford dealership period. They have the best staff top to bottom and their work 👏 is bar none.
Thanks again Stauffer Motors!!

Couldn't ask for any better service. Starting from ordering my truck receiving non pressuring advice on options. All the way up until my truck came in which was exactly on time from what they projected. On top of it the truck has some … More features that were even more impressive in person like the viewing screen. Couldn't be happier had to wash it in the cold weather outside our new Timber King Pioneer Log home

New Vehicle, Parts and Service are outstanding and extremely helpful. We had an amazing experience with every detail looked after and right on the set time lines. Thank you to Mike, Chris, Jen, Ross and Jamie, awesome team effort and checked … More all our boxes. 👍🏽🤘🏽

I had a great experience with Kelly at Stauffer. I also enjoyed speaking with Jillian about her experience with her Ford Broco. This conversation helped me greatly to decide. Kelly is a fantastic person and easy to talk to. Her approach … More to selling is a comfort and I highly recommend Kelly and her team at Stauffer. #supportlocal

Purchased a certified preowned f150 for the purpose of moving. Truck works well apart from the starter motor needing to be replaced. That process could have gone smoother. Took technician's several visits to find the issue. I found … More the solution online as it was a common problem. After relaying what I had found to the service department, they agreed to replace it.Sales was awesome start to finish. Service department could be better. Reduced wait times for service appointment in particular could be better. After complaining about my 2 week wait for a starter install, they bumped it up to a couple days later.

I have always encountered friendly and helpful customer service at Stauffer Motors. I have never had to wait very long to book an appointment for service and the work is generally done quicker than anticipated and at a very reasonable price. … More

Excellent experience all the way from ordering to taking delivery of my new F-150. Everyone here from sales to service is extremely friendly and welcoming. I absolutely recommend Stauffer motors to anyone looking to purchase a vehicle, … More or have service work done. A special thanks to Aaron Evans for helping me through the process and answering the many, many questions I had!

Great Dealership bought my first brand new car here and they were very helpful! The Finance Manger Jamie was amazing and explained everything in detail!*UPDATE*Still love this dealership they have been nothing but helpful and the mechanic … More Ken is amazing. I usually deal with Chris from Service and I cant say enough about the wonderful experiences here!

Just picked up our new truck today and we are IN LOVE. The team at this dealership is amazing! Big shout out to Virginia and Jillian for making this the most incredible experience we’ve had with buying a truck! If it was possible to give … More more than 5 stars, I would! WILL RETURN, thanks again!

Purchasing a used truck was a breeze! Charlie & Jill were great to work with and happy to accommodate all our questions. There were some minor cosmetic issues on the truck that Stauffer was happy to clean up before releasing it to us. … More A++ would buy again

From start to finish my fiancé and I have nothing but great things to say about the staff at Stauffer Motors. Everyone was very kind and friendly especially Shayne who made purchasing a new vehicle stress free and ensured we were well informed … More on all aspects of the vehicle including financing, extra warranty and rust protection. He went above and beyond to make sure this vehicle had everything we needed making safety a number 1 feature. We can’t thank you enough as well as the rest of the staff at Stauffer Motors. 10/10 service.

I would just like to thank the staff at Stauffer Motors for helping us find the perfect vehicle. Virginia was the most helpful, friendly and informative Sales person we have ever dealt with. She made this a very enjoyable experience and … More I would highly recommend her and this dealership!

We had a great experience purchasing our new vehicle from Sales Rep Virginia as well as working with Sales Manager Aaron. They were both knowledgeable about the vehicles they sold and the market. Our intention is to return to this dealership … More for our next purchase and highly recommend Virginia specifically anyone in the market for a new vehicle. She genuinely seem to care that we were happy with our new vehicle purchase.

Great experience Daniel, amazing service and care in regards to choosing a vehicle and any background questions we had were answered right away. Couldn’t ask for anything better we felt very comfortable with our choice. Thank you for everything … More Daniel.

I bought a Mustang GT from Charlie at Stauffer Motors. The whole experience from test drive to purchase was quick and easy. The staff was friendly and knowledgeable. And the car is awesome!!! Thanks to everyone at Stauffers!

I just received my 2021 ford edge titanium, last Thursday from Stauffers. Couldn't of done it without Virginia. She was by far AMAZING! So professional, informative, passionate, and really ALL the above. Honestly what a great experience. … More Couldn't of asked for a better transition to a new vehicle, so smooth and fast! I will never forget the great service and will definitely be back, always. If your looking, definitely with your time. Also Jillian the financial manager, was SO great too! You girls rock! Really all the staff, but these two rocked! Thanks again :)

I dealt with Virginia at stauffer ford. She was absolutely amazing, she pushed for me to get the best possible deal and went over and beyond for me! More than recommend her for any future interest you might have at stauffers!!

All staff are professional, knowledgeable, and courteous and make the buying experience pleasant.I have since referred a friend who just purchased a brand new F150 and their buying experience was also smooth and pleasant.I will continue … More to refer others to Stauffer Motors - for sure one of the best Ford dealers in Ontario.

I bought my new Ford Bronco Sport Big Bend from Virginia at Stauffer Motors. She was a pleasure to deal with and made the process fun and easy. I had the opportunity to meet the whole team, and am loving my new vehicle!

I just purchased my first truck from stauffer motors and absolutely love it. Everyone there is outstanding and will go the extra mile to help you out. They made me feel extremely comfortable and never like I was getting pushed. I would … More totally recommend going to stauffer if you are looking at getting a vehicle.

During my recent visit I called first thing in the morning and was able to snag an appt that day which was great as I had noticed the shield underneath my truck had fallen. Once it was inspected it had been ripped so needed to be replaced. … More One was in stock so they replaced it under warranty. Can’t get any better than that. After any service they always wash your vehicle which is a nice added perk! This was all done during my lunch break. Thank you for great customer!

I had an amazing experience at Stauffer Motors! My salesperson, Virginia, was amazing and so helpful during the whole process! She explained everything so well! I totally recommend you go see Virginia at stauffers if you are looking for … More a new car! Everyone at stauffers is so upbeat and friendly, which made the experience of buying my first new car better!! Thankful to have such a helpful dealership on this new journey with my bronco sport!!

I haven’t purchased a car at this place but I do take my car to get the service done. I have always had very good experiences with the people working there. Very knowledgeable and respectful. They are there for you when your vehicle is … More down and try’s there very best to get you back on the road.

I dealt with Virginia she displays excellent customer services and indepth and a wealth of knowledge regarding cars. I have nothing to say but great things about the experience from Virginia at Stauffer Motors way to go Virginia. I thoroughly … More enjoyed your services and your knowledge. Thanks again.

I had a recent maintenance appointment at Stauffers. I was impressed with the level of service provided. The technicians and staff there fulfilled their requirements for the appointment but went beyond as well. I always get my vehicle serviced … More at a Ford dealer, but at stauffers they went over everything they checked with me. They went beyond, by cleaning my truck, providing guidance on how to remove road paint from the wheel wells, and offered to help if the process resulted in scratches in the clear coat, with no charge. Whenever a member of the team walked past me while I was waiting , asked about my comfort, if I would like a coffee or other beverage or if they could do something for me.Finally, I am self employed, and my time is my most valuable asset. As soon as I arrived, as my appointment was scheduled, the technician began work on my vehicle. It was the quickest turn around I have ever experienced. This has definitely not been the case at other dealerships.Thank you Stauffer’s teamMatthew

My wife and I purchased our Ford Escape a year and a half ago. Charlie was fantastic and would highly recommend him. The service department has been top notch helping us with everything from oil changes to winter tires. I will definitely … More be returning when we look for our next vehicle.

Bought a Honda CRV from Stauffer Motors, Virginia Hutchinson was perfect to deal with! She made sure we were comfortable before and after the sale, no pressure whatsoever! If you are new to Stauffers ask for Virginia Hutchinson you’ll … More be very pleased with the service!!

I'm very happy with the service Stauffer motors provided. Everyone there isvery friendly and they remember you. You don't feel like just another sale. And my truck is very nice 😊. Best experience I've had buying a new … More vehicle.

Always enjoy visiting, buying at Stauffers! Salesperson Chris was a great person to deal with. Very knowledgeable and best of all a down to earth person! Have bought many a vehicle from them, and probably will buy more there.Although … More I live a fair distance away, I always go back to Tillsonburg.Keep up the good work.

Just went in to look at a used vehicle and Virginia was the sales person that helped me out. She was super nice and knowledgeable. I actually preferred dealing with her over some of the other sales people that I’ve dealt with at other dealerships. … More Highly recommend going in to see her.

Recently I bought a new car from Stauffer's Motors. Virginia was our sales person, she was so very knowledgeable and helpful throughout the whole process. If I had a question about anything she was quick to answer at anytime. I so … More enjoyed meeting and having gone through the process with Virginia she is such a great asset to your business. I love my new car. Thank you Stauffer's.

ALWAYS a great experience at Stauffer!! Above and beyond with customer service and accommodation. I know my truck is getting the best service and they are always upfront with me. This recent "routine service" before an extensive … More road trip unexpectedly turned into a 2-day emergency brake replacement. They were sure to have it done before I hit the road with my family and provided a loaner in the meantime so I wouldn't be inconvenienced. Take the drive to Tillsonburg, it's SO worth it. Dale, Kris, and the ENTIRE Stauffer team are so amazing!

This is my second purchase at Stauffer Motors. I recently traded my old F-150 this past March for the new 2021 F-150 and I couldn’t be happier with the truck and service. Mike Alguire was exceptional throughout the whole process as he was … More with my first purchase. He made sure that the modifications I asked for were done and it came out amazing and always keeping me up to date on the status of my truck. Thank you so much Mike for the pleasant and great service you and your staff provide at Stauffer Motors. Till the next time!

Just a quick note to say what a fantastic experience I had with Stauffer Motors. The entire team there (Sales, Service and Business Mgmt) was attentive and thoughtful. The environment is one of helping customers, not pushing vehicles … More or upselling service. This is refreshing to experience. They are worth the visit to Tillsonburg.

I absolutely love my 2020 Ford Fusion! Thank you so much Mike Alguire for the great service, as always! We have purchased numerous vehicles from Mike over the years and will continue to do so because of the amazing customer service he continues … More to deliver. We would highly recommend Mike and Stauffer Motors to all our friends and family!!