Reviews
Reviews
Don't just take our word for the level of care that our team provides - read what our clients have to say about our business!
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M
5
Marie Russell
"Udhay @ Stauffer’s is the best! He was so pleasant to work with when I purchased my vehicle. And thanks to Aaron, who demonstrated the dealership’s genuine commitment to good customer service. You can trust this team in Tillsonburg!
D
5
Debby Brouwers
"We previously owned a 2019 F150 Ecoboost and called her Ruby. We loved that truck, bought it brand new for my husbands 65th birthday with lots of bells & whistles. In 2022 we purchased at 33’ travel trailer and Ruby pulled it like a champ but was a little light in weight so with wind it made it a bit of a stressful drive. We talked about upgrading to an F250 but kept talking ourselves out of it as we didn’t want to end up with a huge vehicle loan again as being seniors on pensions we didn’t want that burden.
We got a cold call from Cole at Stauffer a few months back as we had previously had service done there on our F150 and he asked if we wanted to trade in our F150 for a new one. At that time we weren’t looking but mentioned to him if they ever get a nice F250 in as a trade to give us a call.
Well low & behold a week ago Cole had kept our request on file and gave us a call and said he had a used 2020 F250 in stock and wanted us to come in to have a look. We knew if it was a nice truck and was priced right with our trade in we would be very tempted to take it as we knew it wouldn’t last long. Well, drove in the parking lot and saw this black beauty sitting there, it was beautiful and would be perfect to pull our 33’ Imagine trailer no problem.
So here we are, the new owners of “Raven” submitting this review on a fabulous experience from start to finish at Stauffer Motors. Cole was a pleasure to deal with and everyone we dealt with there was really nice, friendly and professional. We would definitely recommend them if you are looking for a new or used vehicle. Thank you Cole and Stauffer Motors for a great process and a beautiful truck. Cheers!!
J
5
Janet Allen
"I am very please to get my catus Grey ford maverick it is great on gas savings and e.joyable to drive
C
5
Christopher Cape
"You would be crazy not to work with the crew over at Stauffer Motors. Dawson at the parts dept. went above and beyond with helping me get a hard to find part for my truck. I can only imagine how great the rest of the team is
K
5
Karen Knautz
"Consistent, excellent service every time!
E
5
Emily Piovesan
"Service manager was very helpful. He understood our frustration and confirmed that he would assist us with this issue until resolved.
K
5
Ken Donaldson
"Service advisor Chantelle was very friendly and greeted me promptly on arrival, all services were done in a timely manner and any concerns I had were taken care of .
R
5
Robin Ward
"Very pleasant to deal with. Kept us informed all the way through the purchase. Cole even called us the week after getting our truck just to check in. Awesome.
F
5
Fred
"Quick fast service. Friendly staff. Hand washed car.
J
5
Joe Carroll
"Best Ford dealership ever. For 4 years I was dealing with issues with my F150 in London. Stauffer Motors were so willing to help. They fixed my truck and won me over as a customer. I wish I could give them more than a 5 star rating be cause they deserve it.
M
5
Mark Shokoff
"If you are looking for a new vehicle, I highly recommend Stauffer Motors!!
Always a great place for friendly and knowledgeable people. The quality service performed always impressive.
3
5
30Fordie
"Every time I go to Stauffer for service, they get my vehicle in quickly and have me back on the road in no time. The staff is always friendly and thorough when reviewing the details of the service performed. (Also, they've never tried to upsell any products, parts or service.)
J
5
JR
"The staff are extremely helpful in all aspects of service. They understood the issue I came in with and tried to solve it to the best of their knowledge and ability. I would not hesitate to return for sales, or service.
C
5
Chris Agro
"My wife and I purchased our Ford Escape a year and a half ago. Charlie was fantastic and would highly recommend him. The service department has been top notch helping us with everything from oil changes to winter tires. I will definitely be returning when we look for our next vehicle.
J
5
JT
"Thank you so much Liz, Drew and Chantelle you’re fantastic! The whole company is. I’ve worked in dealerships for over a decade and between my wife and I have over 60 years of experience with dealers as customers and honestly no on has been better. Top notch customer service second to none.
T
5
Todd Meadowcroft
"We recently moved and Stauffer Motors became our new Ford dealership. They went over and above on our first visit to make us feel welcome and cared for and we look forward to doing business with them over the years ahead. Thank you!
J
5
Jen Rickard
"Liz was very helpful and friendly to deal with over the phone and in person. All staff members are great. The service department went above and beyond once again
A
5
Andrea Hayward
"We have purchased three vehicles from Shane and have never been disappointed!
B
5
Beverly Heavens
"Service was efficient and fast. Would definitely recommend the service department to any one. They repaired a problem on my daughters truck that another dealer could not.