It finally came time to pickup my 2018 Focus St and I was beyond excited. Jennifer Luk and the entire Stauffer team were excellent, took care of everything behind the scenes with no delay and treated me with the utmost respect and priority. Super easy to work with, and Jen worked overtime to ensure the best possible financing, and made sure I got my dream car for the right price! Highly recommend, and I'll be back as soon as I can talk my wife into a Ford, as well!
ryan mckerracher
We had a fine experience in dealing with Stauffer Motors. They did not offer any discount on the offered price, but the price was reasonable when compared with market options. They was no issue in having a steering alignment done shortly after taking the used vehicle home, upon realizing it was slightly off. Friendly staff.
Alex Kalmar
One word.... Awesome!! We bought a used 2016 Escape from them. The car (truck?) looked better than new when we picked it up! They make you feel like family, which is a rare feat in today's rush-filled world. We are from Kitchener and it's well worth the 45-50 minutes drive. Special thanks to Pete, Jenn and Steffanie. A big hello to Charlie as well. You guys ROCK!
ve3tjd
I previously did an evaluation on line but will comment again. We are very pleased with both our 2017 Escape and 2018 F150. Always dealing with our same salesman, Charlie Agro, is a very excellent experience. Thanks, Charlie! We would be happy to recommend Stauffer Motors to anyone looking to purchase a Ford!
Linda and Jerry Michaud
Linda Michaud
Was in for a service on 7-13-18 and arrived a tad early, vehicle was all looked after in good time, even a bit earlier than what they said it would be. Thanks for the hospitality and looking after my needs so quick.
Thanks again. I'll be back.
Brian McLeod
Stauffer Motors treats their customers the best!!!! Right from calling in to make a service appointment, while you are waiting for your service to be completed, to seeing you drive out the service area. All staff is courteous and happy to assist you in any way. :)
Tania Martin
Friendly staff, good service, have no complaints about this dealership.
Picked up a new 2018 f150.
Would definitely buy here again.
Will Fehr
We love this place, we have had a great experience as this is our second car at Stauffer moter'S. We were so pleased with the service the first time. I would recommend Stauffer Ford to anyone who wants great service and friendly people who are interested in what you want. Thanks for your service. Bill and Bonnie Eagles
Harry Eagles
Had a horrible experience at a previous ford dealership and brought my car here to get looked at instead. The service team here is amazing! Ken is a great guy and will make sure you are looked after properly! If your car ever needs service or to be repaired bring it here! It’s worth the drive! Next time I buy a car there is no doubt in my mind it will be from Stauffer Motors!
Denver 4Life
Everyone was very informative and knowledgeable. It made my first experience of buying my Ford Ecosport a very positive one. Thank you so much Charlie and Jenn!
Christine Oatman
I took my truck in last week to get oil change done, all was good
Even had a recall done that I hadn't got a notice about yet so that is great
They washed the truck and it certainly looked better than when I arrived
Overall I was happy with service and time it took to do.
Karen Albright
Great service personnel. Work completed quickly & when promised. Take good care of clients at all times.
dispatch dispatch
Just an oil change but everything is great. Did I mention that the truck was washed?
Thanks
Dave Doucette
I can not give a 5 star review. I would like to say my experience was not pleasant to start with the first person you meet is a service rep and that guy was out right rude and ignorant to deal with he made me feel like i was a total low life who was stupid and didn't know anything! I was not able to have coffee while waiting it would've been very appreciated first thing in the morning. Other than that I've only been one time the rest of services were good
Lawrence Gillis
Excellent customer service and workmanship by Stonny and his crew in the body shop. I had my F150 in for a repair. Repair was done promptly and was ready for pick up when promised. Good job guys.
Paul Edge
I drove in to Stauffers unannounced and no appointment. I had experienced an issue with the steering of my 2017 F150. They took my vehicle right in and worked on it. When completed they explained what they had done, plus they washed the vehicle. Quick and efficient.Thxs
Darwin Kent
Thursday March 29, 2018 my 2014 F150 had a check engine light issue. I took my truck to Stauffer Ford in Tillsonburg Ontario where Ken ( service manager )had the Ford Techs diagnose the issue. Turns out the Fuel Tank pressure sensor had excess Krown oil spray pooling around the sensor and the sensor failed. The new part was ordered and a few days later installed as promised and fixed on time. The Ford Tech "Mike" described to me the issue that faulted out the sensor showing me the part that was removed and the problem surrounding it. This is what true service commitment is. Explained the issue, fixed it correctly and delivered my F150 truck back to me on time as promised. Thanks again Ken and Mike for your great customer service.
Robert Brockett
Bought my first Ford F-150 from Stauffer. Tony, Chris and Jenn made me get the exact vehicle I wanted for the price I wanted to pay. Tony’s product knowledge is above and beyond anyone at any other dealership I have dealt with. All the staff at Stauffer were friendly and made you feel comfortable purchasing a vehicle. Can’t speak enough about how great they are! You aren’t just a number at Stauffer! Don’t go anywhere else!
Alex Scott
I had an oil change and had some other work found. It was well priced and they drove me home and picked me up when it was ready. This allowed me to get on with my day and feel safe on the road.
Jeff Cadotte
I drove in to Stauffers unannounced and no appointment. I had experienced an issue with the steering of my 2017 F150. They took my vehicle right in and worked on it. When completed they explained what they had done, plus they washed the vehicle. Quick and efficient.Thxs
Darwin Kent
Stauffer Motors has always been more than just car dealer they care about there customers which really makes a buyer want to come back for their next vehicle .Service has been outstanding ,looking forward to our next vehicle.
Paul Deragon
I drove in to Stauffers unannounced and no appointment. I had experienced an issue with the steering of my 2017 F150. They took my vehicle right in and worked on it. When completed they explained what they had done, plus they washed the vehicle. Quick and efficient.Thxs
Darwin Kent
Stauffer Motors is so great. The staff is always friendly and always helpful. I always feel welcome when I go in. They’re awesome!
Brieanna Swain
Very impressed with the service I received at Stauffer Motors! I would especially like to thank Ken for his awesome service, and for going above and beyond! Will be using them in the future for sure. Thanks
Shalynn VanWyk
The salesman Tony Fehr really went above and beyond what I have experienced in past test drive also he recomended The 2017 platinum & it is the best truck I've drove to date. I'd recommend asking Tony for assistance to anyone who is in the market for an awesome truck. Honest with a great deal of integrity while down to earth Good Man.
J F
We were last minute. The battery was dead in the car. The staff took it in without hesitation and it was repaired in lots of time for us to go on our trip. Thanks for being there for us !! Tom
Thomas Graham
Great Staff at Stauffer Motors. I recently purchased a new Ford F-150. The transaction was smooth. Wayne Parker was a pleasure to do business with. During the purchase I was very busy with work and they were accommodating. Once the deal was made, Wayne arranged to have the necessary paper work done over the phone to accommodate my busy schedule. This allowed for a fast easy purchase. I will continue to purchase my trucks from Wayne and would recommend Stauffer Motors to others as i have already done.
Matt Maguire
Clean dealership with very friendly staff. Product knowledge is top notch. It's nice to talk to a sales staff that is passionate about vehicles like the ones at Stauffer Motors. If you are looking for a new Ford vehicle or especially a truck drop by here first!
Alex Scott
We love this place, we have had a great experience as this is our second car at Stauffer moter'S. We were so pleased with the service the first time. I would recommend Stauffer Ford to anyone who wants great service and friendly people who are interested in what you want. Thanks for your service. Bill and Bonnie Eagles
Harry Eagles
I recently had my 2014 F150 in for service. Oil change, and the 60000km maintenance checks. Ken was my service adviser. This guy is the epitome of professionalism. The Ford technicians also do an amazing job of ensuring the task they are asked to do is completed correctly the first time. I have never had to bring my truck back and question the workmanship of the technicians. What a feeling knowing going in to Stauffer Ford the jobs needed done will be completed as asked and to my expectations. Well Done Ken and Ford Techs.!!!!!!! Thank you.
Robert Brockett
